Accessible Transportation

Williamsburg Area Transit Authority (WATA) provides fully accessible buses on fixed routes for customers. The buses have the ability to kneel to the ground, making the first step easier and safer to use. Integrated wheelchair ramps are also available in the entryway to provide disabled passengers with a smooth transition into the bus and a flat floor to their seats.

While steps are required for entry into the Trolley and smaller Body-on-Chassis vehicles, these vehicles feature a wheelchair lift in the rear, providing a flat transition into the vehicles. Up to two wheelchairs may be properly secured on board each vehicle.

For customers that are unable to get to or from a bus stop or board or ride on the fully accessible fixed-route buses due to their disabilities, WATA provides ADA Complementary Paratransit service. ADA Complementary Paratransit service is an origin-to-destination shared-ride service. A fare is required for each ride and the service operates during the same hours as the fixed-route buses. Paratransit service is federally mandated through the Americans with Disabilities Act (ADA) of 1990.