Contact Information
Who We Are
Carilion Clinic Patient Transportation Services (CCPT) provides non-emergency and emergency medical transportation, including air ambulance transportation 24 hours per day. Ambulances cover all of Virginia and West Virginia, with bases in Roanoke, Bedford, Lexington, Westlake, Franklin, Giles, and Radford. Transports are also provided to and from other states.
CCPT provides Basic Life Support/Advanced Life Support (BLS/ALS), to all types of facilities, organizations, and patients. Patients are transported to and from the hospital, nursing homes, doctor's offices, and dialysis facilities.
CCPT services include:
- Carilion Clinic Life-Guard air transport
- Ground transport
- State-of-the-art Communication Center
- Neonatal Pediatric Team Contract
- 911 EMS coverage
- Bike EMS Team.
To contact CCPT use the 24-Hour Communications Center at 888-377-7628 or 540-345-7628.
Carilion Clinic Patient Access and Eligibility Assistance Services can review the list of participating insurance plans with you. You can call them at (540) 510-6400, or you can view the list online here.
Accredited by the Commission of Accreditation of Medical Transport Systems (CAMTS).
Licensed by the Virginia Office of Emergency Medical Services (EMS).