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Help and Emergency Response H.E.R.

P O Box 2187
Portsmouth, VA 23702

(757) 485-1445

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36.8053905, -76.3260992

Contact Information

Main
(757) 485-1445
Phone Emergency
(757) 485-3384

Who We Are

The H.E.R. Shelter is a private, non-profit agency, certified by the United Way of South Hampton Roads and the statewide coalition, Virginians Against Domestic Violence.  The H.E.R. Shelter provides emergency housing and related services to women and children who are victims of domestic violence.  Other services include counseling, goal coaching, help finding a job, and help finding housing. A shelter is presently located in Portsmouth and in Chesapeake. 

The Shelter is a 30-day emergency facility for domestic violence victims and homeless individuals as well as their children.  The Shelter can house up to 42 women and children at one time and has 15 rooms, 6 bathrooms.  Shelter meals are set by the requirements of the USDA Food programs



Other services provided: 24-hour hotline; children's program; aftercare program; court advocacy; trafficking and child trafficking.



Bus passes are available for clients.  Clients can be picked up at the designated "drop-off point".



Eligible Residency: Primary is Portsmouth and Chesapeake, Virginia; Secondary is Norfolk, Virginia Beach, Suffolk, Hampton, and Newport News.

Who We Serve

Languages Spoken
English
Service Area(s)
Chesapeake City
,
Hampton City
,
Newport News City
,
Norfolk City
,
Portsmouth City
,
Suffolk City
,
Virginia Beach City

Cost & Payment Methods

Fee Structure
No Fee

Family
No
Other Eligibility Criteria
Women: all ages; Male children: up to and including the age of 12

Available 24/7
No
Additional Availability Comments
Administrative office open Monday - Friday; Operation 365 days, 24 hours a day

Intake Process
24 Hour Emergency Number: 757-485-3384. Please call for more information.
Self Refer
Yes
Provider Refer
No
Intake Contact
Sandra Becker
Intake Contact Email
beth@hershelter.com

Report Problems
Call the Agency