Consumer Complaints

In addition to the complaint conciliation and public reporting, the Better Business Bureau also provides a wide range of dispute resolution options. These include Customer Care program, and the for-fee Mediation and the Binding Arbitration programs.

Provides consumer pre-purchase information (reliability reports), conciliates consumer complaints, evaluates charities, and provides arbitration in certain consumer disputes. Does not: give legal advice, help to breach or assist in voiding contracts, make collections of any kind, provide credit information, or appraise articles.
24hr/7days/week automatic reporting.

As a rule a BBB Accredited Business report will include general background, complaint history and other pertinent information.